Ownership Information
- Practice type
- Independent
- Registered address
- Orchard Paddocks, Guildford, GU5 0BY
Policies
Policies and Compliance
Review ownership disclosures and clinic medicine-policy statements.
Medicines & Prescriptions
Prescription policy
This practice does not issue written prescriptions.
Dispensing policy
This practice does not dispense medicines.
Own-brand medicine disclosure
This practice does not supply own-brand medicines.
End of Life Services
Cremation services are provided by our nominated partner.
Parasiticide Products
Parasiticide medicines can be purchased from other veterinary practices, pharmacies, or authorised retailers with a valid written prescription from your veterinary surgeon.
Written estimates policy
Our commitment
Dietrich Graf Von Schweinitz Acupuncture is committed to transparent pricing. In line with CMA (Competition and Markets Authority) guidance for veterinary services, we provide written estimates to help you understand the likely cost of treatment before it proceeds.
When we provide a written estimate
We will offer a written estimate whenever the likely total cost of a treatment episode is expected to reach or exceed £500. You may request a written estimate at any time, regardless of the treatment value.
What the estimate includes
Each written estimate itemises the proposed procedures, medications, and services with their individual prices. Where costs may vary, we provide a realistic range (minimum to maximum). The estimate also notes any caveats, such as potential complications that could affect the final cost.
Estimate revisions
If treatment needs change and the likely cost increases by more than the lower of 20% of the original estimate or £500, we will issue a revised estimate and discuss the updated costs with you before proceeding.
Your rights
You are under no obligation to proceed with treatment after receiving an estimate. You may seek a second opinion, request treatment at another practice, or ask us to explore alternative treatment options. We will never pressure you into a decision.
Questions
If you have any questions about an estimate or our pricing, please speak to a member of our team. We are happy to explain any charges in detail.